Mariyas Naturals

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    RETURNS & REFUND POLICY

    Mariyas naturals –RETURN & REFUND

    • Mariyas Naturals is not responsible for any damage after delivery. In the case of an extreme scenario please email or call our customer service number +91-90488 88 395 & email us at accounts@mariyasnaturals.com within 3 days of the product delivery.
    • Mariyas Naturals can accept any return & exchange only in the case if product is damaged, wrong delivered, or replacement case and the product will be in an unused / intact / sealable and undamaged condition.
    • Product should be in its original packaging & with the product invoice for return
    • For safety reasons, we are not accepting any returns and cancellations as its prepaid order and due to COVID-19 Health Precautionary.
    • Postage & shipping cannot be refunded. ( Domestic and International)
    • Returns & exchange appeal is subject to thorough checking and inspection by Mariyas team and the return decision is sole responsibility of Mariyas Management Team
    • Damages due to neglect, improper usage or wrong application will not be entertaining under the exchange/returns policy.
    • Once the return / exchange request has accepted, we will process the same within 7 to 21 working days.
    • No Refund shall be made once goods are sold. We can provide Credit Coupon Code or Voucher (of the same value).
    • Coupons are not valid on discounted products or gifted products.
    • You cannot club 2 coupons on same order or avail multiple discounts in single product or purchase.
    • Each item can only be exchanged once. No cash refunds are permitted.
    • All products once purchased are non-refundable. In general, an item maybe eligible for return within 3 days from the date of successful delivery if it fulfills any of the following conditions :
      • Sold in a physically damaged condition.
      • Has missing parts or accessories.
    • The return expenses shall be taken care by the client and the docket number for return shipping shared and confirmed with Mariyas Team.
    • Kindly note that: Even though we have tried our level best to precisely show the actual color of the products, there may be a variation based on the operating system you are using and photography. We cannot entertain the return / exchange requests based on the same concern.
    • All free gifts or promotional goods received with your purchase must be returned with your order. We will not proceed the exchange if we receive the incomplete return.
    • We will not exchange cosmetics goods which are opened and / or used due to hygiene purpose or COVID -19 Health concerns. In the case of an extreme scenario please email or call our customer service team.
    • Each item can only be exchanged once. No cash refunds are permitted.

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